Effective Date: November 25, 2025
Last Updated: November 25, 2025

Introduction

Welcome to Qrafteq Brand Systems Nigeria (“Qrafteq,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website qrafteq.com, use our services, or interact with us.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Request a consultation or contact us through our website, WhatsApp, or other channels
• Register for our services (business registration, brand development, or growth systems)
• Subscribe to our newsletter or marketing communications
• Fill out forms on our website
• Communicate with us via email, phone, or messaging platforms

This information may include:

• Full name and business name
• Email address and phone number
• Business address and registered address
• Business structure and industry information
• Tax Identification Number (TIN) and CAC registration details
• Bank account information (for business setup purposes)
• Payment and billing information
• Any other information you choose to provide

1.2 Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

1.3 Third-Party Information

We may receive information about you from third parties, including:

• Corporate Affairs Commission (CAC) for business registration verification
• Payment processors for transaction confirmation
• Marketing and analytics service providers
• Social media platforms when you interact with our content

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• To process business registration applications with the CAC
• To create and deliver brand assets (logos, websites, marketing materials)
• To set up business bank accounts and obtain TIN
• To implement marketing campaigns and growth systems
• To provide customer support and respond to inquiries

2.2 Communication

• To send service updates, confirmations, and administrative messages
• To provide information about our services and special offers
• To send newsletters and marketing communications (with your consent)
• To respond to your comments, questions, and requests

2.3 Business Operations

• To process payments and maintain financial records
• To comply with legal obligations and regulatory requirements
• To detect, prevent, and address fraud or security issues
• To improve our website, services, and customer experience
• To conduct analytics and business research

2.4 Legal Compliance

• To comply with Nigerian laws, including CAC and PSC requirements
• To respond to legal requests and prevent illegal activities
• To enforce our Terms of Service and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

• Corporate Affairs Commission (CAC) for business registration
• Payment processors for transaction processing
• Website hosting and cloud storage providers
• Marketing and analytics platforms
• Email and communication service providers
• Professional service providers (legal, accounting, consulting)

3.2 Legal Requirements

We may disclose your information when required by law or in response to:

• Court orders, subpoenas, or legal processes
• Government or regulatory authority requests
• Protection of our legal rights and safety
• Enforcement of our Terms of Service
• Prevention of fraud or illegal activities

3.3 Business Transfers

If Qrafteq is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure and firewalls
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors affecting retention periods include:

• The nature of our relationship with you
• Legal, regulatory, and compliance obligations
• Resolution of disputes and enforcement of agreements
• Business operational requirements

When your information is no longer required, we will securely delete or anonymize it.

6. Your Rights and Choices

Under Nigerian law and international data protection standards, you have the following rights:

6.1 Access and Correction

You have the right to access, update, or correct your personal information. Contact us to review or modify your information.

6.2 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

6.3 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails or contacting us directly. Note that you will still receive service-related communications.

6.4 Cookie Preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

6.5 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in Section 10.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements
• Improve website performance and functionality

You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

8. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services we may integrate include:

• Payment processors (Paystack, Flutterwave, etc.)
• Social media platforms (Facebook, Instagram, LinkedIn, WhatsApp)
• Analytics tools (Google Analytics)
• Marketing platforms

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Qrafteq Brand Systems Nigeria

• Website: qrafteq.com
• WhatsApp: +234 803 650 9056
• Email: info@qrafteq.com
• Address: Lagos, Nigeria

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date at the top of this policy
• Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

12. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

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By using Qrafteq’s services, you acknowledge that you have read, understood, and agree to this Privacy Policy.